Your privacy matters to us! Read below to learn how we securely handle and protect your information while you get ready for some buckin' fun. If you're ready to lock in your rental, click "Book Your Date" at the top of the page!
1. Information We Collect
We collect information that you voluntarily provide to us when you request a quote, book a rental, or contact us. This includes:
Personal Information: Name, email address, phone number, billing address, and event location address.
Payment Information: Credit card numbers and billing details (processed securely through our third-party payment processors; we do not store full credit card numbers on our servers).
Event Details: Date, time, venue type, and specific rental requests.
Automated Data: We may collect non-identifiable data using cookies and analytics tools, such as your IP address, browser type, and browsing behavior on our site, to improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and confirm your mechanical bull rental bookings.
To communicate with you regarding your quote, reservation, delivery times, and safety requirements.
To process payments and issue refunds if applicable.
To send administrative information, such as updates to our terms, policies, or changes in our services.
To improve our website functionality, customer service, and marketing efforts.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments (e.g., Event Rental Systems), or conducting our business, provided they agree to keep this information confidential.
Legal Compliance: When required by law, subpoena, or other legal processes, or to protect our rights, property, or safety, and the safety of our customers.
4. Security
We implement a variety of standard security measures to maintain the safety of your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: info@jumpguy.com
Phone: (773) 774-3636
Address: 5596 N Northwest Hwy, Chicago, IL 60630
